Privacy notice

James Gordon, trading as House of Deceit, is responsible for personal information collected for enquiries, bookings, payments and participation. Contact house@houseofdeceit.com.

Information we use

We may collect names, contact details, booking and group information, payment references, participation information, correspondence and any accessibility or dietary information you choose to provide.

Why we use it

We use information to answer enquiries, administer bookings and payments, operate the experience, communicate important information, meet legal obligations and, where separately agreed, send marketing.

Services involved

Information submitted through our form is processed using Google. Payments are processed by Stripe under its own privacy terms. We may share necessary information with service providers helping us deliver the booking, but we do not sell personal information.

Retention and rights

We keep information only for as long as needed for the booking, legal, accounting and dispute purposes. You may ask for access to, correction of or deletion of your information, subject to legal requirements, by emailing us.

Marketing and photographs

Marketing messages are sent only where permitted, and recipients can unsubscribe. Event photography is handled through the booking or induction process, with a practical way to tell us if you do not want identifiable promotional photographs used.

Cookies

This website does not currently use advertising or analytics cookies set by House of Deceit. Embedded services may process technical information when used. This notice will be updated if optional analytics or advertising services are added.